Frequently Asked Questions: Security Services and SIA Training
Answers to the questions we are asked most about our London security services and our training courses. Cannot find what you need? Call our main line on 020 8050 9506, message us on WhatsApp on 07802 648809 (WhatsApp only) or contact us.
Security services | Door supervisors | Close protection | Training courses
Security services
What is manned guarding?
Manned guarding involves placing trained security personnel at a location to deter threats, monitor activity, control access and respond to incidents. It is ideal for businesses, construction sites, residential developments and events. See our manned guarding services.
What services do you offer?
We provide manned guarding for static sites and high-risk locations, door supervisors for licensed premises, close protection operatives, event security and crowd management, concierge security, security patrols, vacant property security, CCTV operators, event medics, and security consultancy and risk assessments.
Where do you operate?
We cover Greater London and surrounding areas, and can deploy teams nationwide for short-term contracts or specific client needs.
Are your officers licensed and vetted?
Yes. Officers deployed to security roles hold the appropriate SIA licence and are screened and vetted to BS 7858. Three Sixty Security is insured up to £10 million.
Door supervisors
What is the role of a door supervisor?
Door supervisors manage access to licensed venues, check IDs, prevent disorder and keep the public safe inside and outside the premises. Our team is trained to handle situations professionally and in line with SIA regulations.
Are your door staff licensed and trained?
Yes. All our door supervisors hold a valid SIA Door Supervisor licence, have completed conflict management training and are regularly assessed for professional standards.
Can you provide female door supervisors?
Yes. We have experienced female operatives available for venues or events that request a balanced security presence.
What kind of venues do you cover?
We cover bars, pubs and nightclubs, corporate events, private parties, cultural festivals, high-end retail stores and film sets.
Close protection
Who uses your close protection services?
Our close protection clients include ultra high net worth individuals, celebrities and media professionals, corporate executives and VIPs, foreign dignitaries and delegations, and private families who need discreet protection.
Are your close protection operatives armed?
No. In the UK we provide unarmed close protection, in line with UK law. Our operatives are highly trained in threat detection, evasive procedures and physical intervention. We can coordinate with licensed firearm units abroad if required.
How do you vet close protection operatives?
All our close protection operatives go through enhanced DBS checks, SIA licence validation, background verification, and skills tests and operational scenario training. Most have backgrounds in the military, policing or intelligence services.
Can you provide multilingual operatives?
Yes. We have multilingual close protection teams to support international clients, including speakers of Arabic, Russian, French and Spanish.
Training courses
Where are your courses held?
Our SIA Door Supervisor, Door Supervisor refresher, Close Protection and Close Protection top up courses run at our training centre at Stockwell Park Community Centre, 21 Aytoun Place, London SW9 0TE. The venue for every course is shown on its course page.
How long is the SIA Door Supervisor course?
The SIA Door Supervisor course runs over six days at our Stockwell training centre, as long as you complete the required self-study before you attend. You must hold a valid Level 3 Emergency First Aid at Work qualification before you start, and you can add our Emergency First Aid at Work course when you book.
What is the Level 3 Close Protection course?
The SIA Close Protection course leads to the Level 3 Certificate for Working as a Close Protection Operative within the Private Security Industry. It trains you to operate professionally to UK specifications, covering threat and risk assessment, operational planning, surveillance awareness and protective movement.
How long is the Close Protection course?
Our Close Protection course runs for 18 days, with a minimum of 194 guided learning hours.
What is the FREC 3 course?
The FREC 3 (Level 3 Award in First Response Emergency Care) is a nationally recognised qualification covering emergency care skills like CPR, trauma management, airway care, and medical emergencies, essential for pre-hospital or close protection roles.
Do I need FREC 3 before Close Protection?
FREC 3 is not mandatory before CP training, but it's highly recommended for those working in the security or event sectors. FREC 4 requires prior completion of FREC 3.
What happens if I fail an exam?
You can buy the 5 Exam Retakes package: for £50 you get up to 5 resits, which you can use across any of your course exams.
Do your courses include self-study?
Yes, several do. Self-study is mandatory on the SIA Door Supervisor and Close Protection courses. See our self-study page.
How do I book a course?
Book and pay online on our training courses page, or call our main line on 020 8050 9506.
Which number should I call?
Call 020 8050 9506, our main line. The mobile number 07802 648809 is for WhatsApp messages only.